Your booking is with Vibgyor Education and Welfare Society. We are obliged to maintain a high standard of service to you. A contract will only exist when we have received the required deposit and have acknowledged receipt of your completed booking form by the issue of our booking confirmation. Booking of services with Vibgyor represents your unconditional acceptance of the terms & conditions set out herein. Our terms and conditions shall be binding on you and all the travel companions booked by you.
Travelling carries an inherent risk to life and property of anybody, causing injury and/or death, which is beyond anyone’s control. We do our best to reduce all types of risks, discomfort and hazard to the best of their ability (within financial constraints), yet there are chances of accidents, deaths, mishaps and deficiency in service, nevertheless we are not liable for any loss in any way. Ergo, you must agree with our terms and conditions. Please ensure that you read them carefully and understand these terms prior to confirming your booking.
All the necessary documents should be presented in advance. Team-Vibgyor is not accountable in case of any formality not being completed in time before the trip departs or in the absence of essential papers and documents.
The amount paid by the participant is totally non-refundable and non-transferable in any case. If we do not receive full payment on time, this will be a breach of the contract between us, entitling us to treat the booking as cancelled by you. Occasionally we have to make changes and we reserve the right to do so at any time. Most changes will be minor and all will be advised at the earliest possible date.
Inclusions for each trip are different and are as specified with the itinerary. Unless otherwise stated, insurance, international and domestic airfares, cost of obtaining passports and visas, airport departure taxes, excess baggage charges, gratuities to guides, drivers and staff, meals other than those specified in the itinerary, beverages, personal expenses such as laundry, phone calls and optional tour prices are extra.
What’s included and what’s not included is detailed individually on every package. However the following are excluded from all of our tours-
- Travel Insurance
- Drinks and other items of personal nature
- Customary gratuities
- Unforeseen cost due to any cancellation, weather conditions etc
- All costs not outlined under “What’s Included”
All cancellations must be intimated to Vibgyor on phone followed by a written confirmation via email. Telephonic or whatsapp text cancellation will not be accepted as ‘Cancellation Request’.
If a trip must be delayed or the itinerary is changed due to bad weather, road conditions, transportation delays, government intervention, airline schedules, sickness, or other contingency for which Vibgyor or its agents cannot make provision, the cost of delays and/or other changes are the responsibility of the participant. We reserve the right to decline, or accept, any individual as a trip member for any reason whatsoever.
No refund (partial or otherwise) will be made if you voluntarily leave or drop out of a trip for any reason, before or after the trip has begun. No refunds will be made for any accommodation, transportation, sightseeing, meals or services not utilized.
In case, Vibgyor cancels the trip due to unforeseen circumstances, we would be happy to suggest alternative trip/dates. You shall be notified for the same. You may accept the alternate trip suggestion, voucher (with one year redeemable limitation) or request another trip of your choice. The difference in cost, if applicable, will have to be borne by you. We shall, under no circumstances, be liable for any additional costs, credit/debit card charges, travel arrangements including but not limited to flight cancellation, bus, railway, hotel, food, visas costs, onward arrangements coinciding with this trip etc.
Refunds are not possible for any missed or unused or cancelled services including voluntary/involuntary termination of tour on account of sickness, death of a family member, late arrival on the tour etc. Team-Vibgyor is also not liable to pay any compensation for any loss arising as a consequence of trip curtailment, alteration, extension or cancellation due to any reasons. However, you expressly agree that, in any event of the worst case scenario, the maximum liability of Vibgyor will be limited to the trip cost paid by you.
On occasions, we are asked to arrange activities and/or excursions which do not form part of our advertised or normally available program. Unless we expressly agree to do so in writing, we cannot accept any liability for or in relation to such additional visits, activities and/or excursions. This is the case even if payment for these additional services is made directly to us. As such additional services are booked solely at your request, you are assumed to have satisfied yourself that they are appropriate, suitable and safe for your party as we are not in a position to make such an assessment.
Optional activities do not form part of the trip or this contract. You agree that any assistance provided by Vibgyor, their partners or representatives does not render them liable in any way. Your contract for such activities will directly be with the activity provider and you hereby release Vibgyor from all claims and causes of action arising as a result of your participation in these. We are just an organizer hence we do not control or operate any airline, bus, train, hotel, restaurant, tourist attraction, transport, or any other facility or service mentioned in.
The information and material mentioned in the website is provided as general information. We thrive to keep the information up to date and true to our knowledge and do not provide warranty about the accuracy, efficiency, completeness, timeliness and availability of the contents at any given time. Any kind of resemblance you find should be considered at your own risk.
We will not bear any kind of responsibility for loss or damage occurred directly or indirectly or any other form of consequential loss or damage occurred from the information provided in our website or in connection to it. The other websites which are linked to this website are not under, or governed by Vibgyor. We do not take any guarantee over the information and content provided by those websites and the links also does not imply that we directly or indirectly endorse or advertise the web sites. We ensure a smooth running and efficacy of the website. Conversely, we do not take the responsibility for, or be liable for, the website’s server being temporarily down due to technical issues. This is not in our control.
The web pages/content of the website can change anytime without prior notice and is only to supply general information to you. We or any third party do not offer any kind of warranty or guarantee regarding the content’s accuracy, information, timeliness and performance of this website for any definite reason or purpose. We are not accountable for your usage of the website’s information and materials. It shall be at your own risk and responsibility to acquire and accept any information, product and services provided by us to meet your specifications.
We shall pursue all available legal actions criminal and/or civil against unauthorized use of the website that can cause damage to the company. You shall not link our website to your own or to some other web page without acquiring a written consent from us. For providing more information, we might add informative links of other websites. This shall not be considered as an endorsement of the other website and we are not responsible for any content or material provided by them.
Our first priority is to secure your information such as personal data and transactions made with us. All your monetary transactions and card details is processed and secured fully. We gather the mentioned information from you to provide you with better services like-
- Account creation for our future records.
- To improve our services further with the help of surveys attended by you.
- We might in the future contact you for market research so as to develop a fine relationship by putting your interest as priority.
- We might contact you for better offers, discounts and information about new tours and workshops and other promotional activities. We will contact you via email or phone.
At any given time, if you feel not to receive any promotional mails other than what interests you, you can easily unsubscribe for the same.
You are agreeing to be bound by these Privacy and Policies with all our applicable rules and regulations. We may revise these Privacy Policies at any time without notice. By using any of the products/services you are agreeing to be bound by the then current version of these policies.
- The term ‘Vibgyor’ or ‘we’ or ‘us’ implies to the organization and its team. The word ‘you’ implies the viewer of the website and/or the user of any of its products/services.
- In case of any disputes, Vibgyor’s decision will be final and binding to all the parties.